Strategy
In which direction lead the organization to better prepare for the future? What lessons can be learned from the experience of others? What innovative ways should be explored?
ZMOT: Why It Matters Now More Than Ever
Jim Lecinski
Understand what sources of information influence consumers most.
Organizing to Enable the Shift from Volume to Value
Christopher Handscomb, Frithjof Lund, Haakon Brunell
How can Scrum methods help to complete process reconfiguration projects more quickly?
Can a goldfish show you how to excite your customers?
Fabian Hieronimus
Ten ways to inspire your consumers to lead them to talk about you.
The chemistry of enthusiasm
Domenico Azzarello, Frédéric Debruyne, Ludovica Mottura
Recognize the impact of individual front-line employee contributions on customer satisfaction.
The Digital Advantage: How Digital Leaders Outperform their Peers in Every Industry
Case studies revealing the extensive potential of the digital transformation.
Flipping the Odds for Successful Reorganization
Andrew Toma, Fabrice Roghé, Brad Noakes, Rainer Strack, Julie Kilmann, Ralf Dicke
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