The Organizational Apology

Maurice E. Schweitzer, Alison Wood Brooks, Adam Galinsky

How a company can present its apologies in a manner that safeguards the trust of its customers and its reputation.

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Blue Ocean Leadership

W. Chan Kim, Renée Mauborgne

How can you re-empower people at every level of the hierarchy to reinforce employee engagement and performance?

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New Research Shows How Digital Connects Shoppers to Local Stores

How do consumers combine in-store shopping and online searches?

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How to Have a Eureka Moment

David Burkus

Taking breaks and encouraging time for incubation helps to find more creative solutions.

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A Test to Weed Out Consultants You Shouldn’t Hire

Robert H. Schaffer, Jonathan M. Stearn

A call to select consultants based on their degree of compatibility with your company culture and by taking a close look at the steps to be taken to achieve the desired results.

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Inclusive Leadership: The View From Six Countries

Jeanine Prime, Elizabeth R. Salib

A study on leadership traits that impact the level of commitment of the team members.

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The Best Teams Hold Themselves Accountable

Joseph Grenny

The highest-performance teams are those that dare confrontation when something is not right.

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Self-Promotion for Professionals from Countries Where Bragging Is Bad

Dorie Clark, Andy Molinsky

Numerous cultures promote humbleness and the collective—which does not prevent people from needing to actively manage their professional reputation to succeed. How can you deal with this paradox?

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Still the Sexiest Profession Alive

DJ Patil

Where can you find and how do you train these famous data scientists capable of combining technical expertise and comprehension of business stakes?

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A Technique to Bridge the Gap Between Marketing and IT

Brad Power

A testimonial on how ING improved its service reliability by applying Scrum methods.

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