Managing Your Mission-Critical Knowledge

Martin Ihrig, Ian MacMillan

Manage in a differentiated manner the explicit and tacit knowledge held by the organization.

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Reinventing Performance Management

Marcus Buckingham, Ashley Goodall

How the Deloitte consulting firm radically transformed its performance management system.

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Beyond Automation

Thomas H. Davenport, Julia Kirby

An article that proposes five strategies to make the most of the “augmented human” in the age of AI.

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Building a forward-looking board

Christian Casal, Christian Caspar

Most boards of directors still devote too much time to past events and not enough to strategy.

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2014 Edelman Trust Barometer

An annual inventory of trust in the world, both towards institutions as well as companies.

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Industrial Internet Insights Report for 2015

A study conducted by GE and Accenture on the impact of Big Data on industrial strategy.

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Digital-Physical Mashups

Darrell Rigby

Improving the customer relationship requires thinking about the best possible combination of in-store and online experience. Customers must be able to move seamlessly from one to the other.

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How Employees’ Strengths Make Your Company Stronger

Susan Sorenson

A measure of the impact on performance when relying on the strengths of each staff member.

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L’impact de l’e-réputation sur le processus d’achat

The results of an opinion poll on the behavior of online buyers.

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Using marketing analytics to drive superior growth

Rishi Bhandari, Marc Singer, Hiek van der Scheer

The use of analytical marketing enables enterprises to reduce the marketing costs in a drastic manner by focusing their spending on highly cost-effective actions.

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