Leadership That Gets Results

Daniel Goleman

How to take advantage of emotional intelligence and learn to master different styles of management to better reach your objectives. 

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Knowledge management strategies that create value

Leigh P. Donoghue, Jeanne G. Harris, Bruce A. Weitzman

A profile of major knowledge management strategies.

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To win with innovation - Kill R&D

Charles E. Lucier, Janet D. Torsilieri

Use outside support to improve the company’s chances of developing a revolutionary innovation.

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Firing Up the Front Line

Jon R. Katzenbach, Jason A. Santamaria

Encourage the engagement and judgment of front-line employees.

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The Case of the Religious Network Group

Ray Friedman

The issue of religious affirmation in the workplace through the case of the creation of a community of Evangelical Christians at GenCorp.

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Psychological Safety and Learning Behavior in Work Teams

Amy Edmondson

An analysis of the importance of psychological safety to foster creativity, questioning and, more largely, team performance.

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How to kill creativity

Teresa M. Amabile

The critical importance of intrinsic motivation, and its impact on getting employees to give their creative best.

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How Brands Can Build Successful Relationships with Influencers

Alice Audrezet, Gwarlann de Kerviler

A bit of advice on making better use of influencers on social networks.

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The Wrong Ways to Strengthen Culture

A few learnings from successful cultural transformation programs.

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Consumers: Brands’ Response to Crisis Influences Loyalty

How the manner in which a company manages a crisis affects (or not) its customers’ loyalty. 

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