Publications > Themes : People Management

People Management

How to manage teams to help them give the best of themselves? Which style to choose? How to deal with difficult situations?

Making Dumb Groups Smarter

Cass R. Sunstein, Reid Hastie

How can you avoid collectives biaises that may harm the team dynamic?

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The Best Teams Hold Themselves Accountable

Joseph Grenny

The highest-performance teams are those that dare confrontation when something is not right.

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Learning from feedback: The neural mechanisms of feedback processing facilitating better performance

Caroline Di Bernardi Luft

How brain imaging can support more effective feedback.

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If You Want to Motivate Someone, Shut Up Already

Brandon Irwin

When nothing is better than setting the example to motivate people—an experiment on the efficacy of coaches who lead by example, as compared to those who encourage with words only.

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Changing the Conversation in Your Company

Boris Groysberg, Michael Slind

Shifting from unilateral communication to truly cross-functional exchanges across the organization.

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Conversation Starter: How Intimate Are You?

Boris Groysberg, Michael Slind

Establish a relaxed environment conducive to open and sincere discussion.

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Leadership Is a Conversation

Boris Groysberg, Michael Slind

Reconsider the role of the leader and the role of conversation within the company.

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The chemistry of enthusiasm

Domenico Azzarello, Frédéric Debruyne, Ludovica Mottura

Recognize the impact of individual front-line employee contributions on customer satisfaction.

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Coming Through When It Matters Most

Heidi K. Gardner

Just when teams should be most innovative and look to the experts, they often prefer play it safe with conventional and sometimes inappropriate solutions.

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The New Science of Building Great Teams

Alex “Sandy” Pentland

Led across many sectors of activity, this instructive study presents the communication patterns most appropriate for team performance. 

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