How to Handle Difficult Conversations at Work

A few pieces of advice to best prepare for a delicate discussion.

Author(s): Rebecca Knight

Publisher: Harvard Business Review

Date of publication: 2015

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Synopsis

This article is one of the sources used in Manageris’ synopses:

Conflict: inevitable yet useful

Conflicts are inevitable in a company. They even have their usefulness by allowing us to uncover the diversity of outlooks and to manage dilemmas. How can we channel these conflicts towards a productive outcome?

285b – Synopsis (8p.) Conflicts

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