People Management

Building Trust through Subliminal Cues

Build trust with imperceptible and repeated signals.

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The Importance of Being Trusting

Know how to trust others, particularly in hierarchical relationships.

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The Enemies of Trust

Robert Galford, Anne Seibold Drapeau

Recognize and surmount the many obstacles to trust encountered in an organization.

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How One Hospital Has Succeeded in a World of Bundled Payments

Derek A. Haas, Jamie Chang

An interesting case study on how an American hospital completely reviewed the way the medical staff should address risks when it shifted to fixed-fee care billing.

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The Future of Work: From remote to hybrid

What is the best way to support the development of hybrid work?

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Making Learning a Part of Everyday Work

Josh Bersin, Marc Zao-Sanders

Integrating training in the daily work flow permits to anchor a continuous learning attitude.

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Pourquoi le travail passera, dans le futur, par de nouvelles formes de gouvernance

Luc Bretones

[Why work will go through new forms of governance in the future] A presentation of two “liberated” company models: holacracy and sociocracy, with short testimonials by business executives that have adopted them.

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Every New Employee Needs an Onboarding ''Buddy''

Dawn Klinghoffer, Candice Young, Dave Haspas

The lessons learnt from the Microsoft integration program—and more specifically from the deployment of a tutoring system of each newcomer by a colleague. 

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What Self-Awareness Really Is (and How to Cultivate It)

Tasha Eurich

The key lessons of a survey on self-awareness.

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What Subscription Business Models Mean for Sales Teams

Andris A. Zoltners, PK Sinha, Sally E. Lorimer

How can you evolve the role of the sales teams when the objective is no longer only to sell, but also to maintain the customer relationship in the long run?

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