People Management - Manageris : Articles

Publications > Themes : People Management

A Leader’s Framework for Decision Making

David J. Snowden, Mary E. Boone

A reference article about the importance of adapting our leadership and decision-making modes to each context depending on its degree of complexity.

see an introduction to the article

When Should a Leader Apologize - and When Not?

Barbara Kellerman

The benefits of public apologies made by business leaders.

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The Craft of Connection

Tim Laseter, Rob Cross

Capitalizing fully upon communities of practice and informal networks requires a real managerial intervention.

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Managing Authenticity: The Paradox of Great Leadership

Rob Goffee, Gareth Jones

How to communicate in a way as to be perceived as an authentic leader.

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Six ways to build trust in negotiations

Ways to assert your credibility in negotiations.

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Keeping your cool in negotiations

How to stay in control during negotiations to avoid losing the upper hand.

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Bringing the Market Inside

Thomas W. Malone

An overview of the different type of markets-including predictive markets- used by companies.

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How to succeed with your new boss

Start out on the right foot with a new boss.

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Why Managing Up Matters

Actively managing the relationship with our line managers by integrating their objectives, their constraints and their personality.

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Karen Stephenson's Quantum Theory of Trust

Art Kleiner

A detailed analysis of how networks function in organizations.

see an introduction to the article

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