Publications > Themes : Human Resources

Human Resources

How to develop human capital? How to better control talent and skill management? How to coherently match the teams with the needs of the company?

Conversation Starter: How Intimate Are You?

Boris Groysberg, Michael Slind

Establish a relaxed environment conducive to open and sincere discussion.

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The chemistry of enthusiasm

Domenico Azzarello, Frédéric Debruyne, Ludovica Mottura

Recognize the impact of individual front-line employee contributions on customer satisfaction.

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Coming Through When It Matters Most

Heidi K. Gardner

Just when teams should be most innovative and look to the experts, they often prefer play it safe with conventional and sometimes inappropriate solutions.

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Do You Suffer From Decision Fatigue?

John Tierney

How the number of decisions we must make, whether minor or decisive, affects our ability to reason effectively.

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The Frontline Advantage

Fred Hassan

A few precautions to take when you want to empower front-line managers and employees in your organization.

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A Step-by-Step Guide to Smart Business Experiments

Eric T. Anderson, Duncan Simester

Concrete advice to conduct experimentations that are rapid, effective and rich in learnings. 

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How the UK's Royal Marines Plan in the Face of Uncertainty

Arnoud Franken, Chris Paton, Simon Rogers

How the Royal Marines reconcile order and improvisation to take effective action in unforeseen situations in the field.

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Le management des managers dans Invictus [The management of managers in Invictus]

Dominique Deloche

The attitude adopted by Nelson Mandela, as a manager of managers, helped the Springboks’ trainer and team members achieve a particularly ambitious goal.

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Keep Your Eye on Process Improvement

Brad Power

The author seeks to understand why companies which have obtained fast and visible results thanks to Lean approaches often give up trying to anchor these practices.

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Be a Better Manager: Live Abroad

William W. Maddux, Adam D. Galinsky, Carmit T. Tadmor

An article on the specific competencies that leaders develop when taking positions abroad.

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