Human Resources

Getting It Right the Second Time

Gabriel Szulanski, Sidney Winter

How can you replicate successful initiatives without falling in usual traps?

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Communities of Practice: The Organizational Frontier

Etienne C. Wenger, William M. Snyder

How can you integrate communities of practice more effectively into ongoing company operations?

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When Executives Burn Out

Harry Levinson

A foundational article on the phenomenon of burnout.

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Teaching Smart People How to Learn

Chris Argyris

A timeless article on the spontaneous—and often unconscious—defensive reflexes that explain why it is so hard to learn from our mistakes.

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How One Hospital Has Succeeded in a World of Bundled Payments

Derek A. Haas, Jamie Chang

An interesting case study on how an American hospital completely reviewed the way the medical staff should address risks when it shifted to fixed-fee care billing.

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Companies Must Go Beyond Random Acts of Humanitarianism

Frank Cooper III, Ranjay Gulati

A call to abandon “old school” philanthropy to integrate societal commitment in the raison d’être of companies.

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Look around Économie circulaire

[Look around circular economy]   Consulting firm Deloitte and business school ESCP’s Circular Economy & Sustainable Business Models Chair share their perspective on the major challenges of the moment in this field, using numerous case studies.

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That Discomfort You’re Feeling Is Grief

Scott Berinato

An article that puts in perspective the emotions that the Covid-19 pandemic roused in 2020. A beneficial article to put words on feelings that are often repressed to deal with urgencies. 

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What Do People Really Believe About Climate Change?

Gretchen Gavett

An interview with Anthony Leiserowitz, Director of the Yale Program on Climate Change Communication: how perceptions of climate change evolve, and how to communicate while taking into account the differences in sensitivity about this topic.

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What Self-Awareness Really Is (and How to Cultivate It)

Tasha Eurich

The key lessons of a survey on self-awareness.

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