Human Resources

Managers Can’t Be Great Coaches All by Themselves

Among the different manager-coach approaches, that of the “connector”, capable of introducing the employee to a subject-matter expert, seems to be the most effective.

see an introduction to the article

The Truth About Behavioral Change

Damon Centola

How change spreads from person to person: an analysis of the networking logics that underline any transformation initiative.

see an introduction to the article

The Surprising Power of Questions

Alison Wood Brooks, Leslie K. John

Knowing how to ask the right questions is one of the most unrecognized leadership skills. The authors offer some advice on how to cultivate this ability.

see an introduction to the article

Harnessing Collective Wisdom

Shay Hershkovitz, Alina Shkolnikov

What pushes experts to participate in online communities of practice—or, on the contrary, what dampens their participation? Five teachings learnt through the analysis of the Wikistrat community.

see an introduction to the article

To Find Meaning in Your Work, Change How You Think About It

John Coleman

Practical advice to help your staff members put the meaning of their daily work in perspective. 

see an introduction to the article

The New Globalization: Going Beyond the Rhetoric

Arindam Bhattacharya, Dinesh Khanna, Christoph Schweizer, Aparna Bijapurkar

The evolutions of globalization from several perspectives. 

see an introduction to the article

High-Performing Teams Need Psychological Safety. Here’s How to Create It

Laura Delizonna

A team’s performance is strongly linked to its degree of psychological safety: how can you create the conditions that are propitious to everyone’s expression?

see an introduction to the article

The age of analytics: Competing in a data-driven world

Nicolaus Henke, Jacques Bughin, Michael Chui, James Manyika, Tamim Saleh, Bill Wiseman, Guru Sethupathy

Most enterprises have not yet taken full advantage of analytical marketing. How can they engage more to really benefit from its opportunities for value creation?

see an introduction to the article

Stop Making Gratitude All About You

Heidi Grant

There are two ways to express recognition: one that is self-centered (“Thank you for the benefits that your work brought me”); the other—much more motivating for the recipient—is centered on the other (“Your efforts are remarkable!”).

see an introduction to the article

Managing Your Mission-Critical Knowledge

Martin Ihrig, Ian MacMillan

Manage in a differentiated manner the explicit and tacit knowledge held by the organization.

see an introduction to the article