Leadership

’'If You Understand How the Brain Works, You Can Reach Anyone’’

Alison Beard

We can identify what hormonal system is dominant in our brain and in those of our colleagues. This helps us operate and interact better.

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Reshaping Business With Artificial Intelligence

Sam Ransbotham, David Kiron, Philipp Gerbert, Martin Reeves

A survey that identifies issues associated with the use of articificial intelligence in business organizations.

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How to create an agile organization

A study that shows the place of agily in business priorities and describes the associated practices.

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The Neuroscience of Trust

Paul J. Zak

How trust acts on our brain chemistry and conditions pleasure and performance at work.

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3 Popular Goal-Setting Techniques Managers Should Avoid

Dick Grote

Three mistakes to avoid when setting teams’ objectives.

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How to Improve Your Sales Skills, Even if You’re Not a Salesperson

Rebecca Knight

A checklist to get better prepared to present your ideas.

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High-Performing Teams Need Psychological Safety. Here’s How to Create It

Laura Delizonna

Strengthen the staff's capacity for initiative taking by establishing a climate of trust.

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The four building blocks of change

Tessa Basford, Bill Schaninger

Four pillars help sustainably anchor a cultural transformation: using role models, facilitating the understanding of a project, developing competencies and reinforcing expected behaviors.

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Developing a customer-experience vision

Brooke Boyarsky, Will Enger, Ron Ritter

A thorough case study: transforming customer experience in an American airport.

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Stop Setting Goals You Don’t Actually Care About

Elizabeth Grace Saunders

Why it is better to set a small number of objectives, which we will really strive to achieve.

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