The Neuroscience of Trust

How trust acts on our brain chemistry and conditions pleasure and performance at work.

Author(s): Paul J. Zak

Publisher: Harvard Business Review

Date of publication: 2017

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Synopsis

This article is one of the sources used in Manageris’ synopses:

Strengthening your company’s trust capital

While the trust of stakeholders is essential to success, many companies only take an active interest in it when it is eroded by a crisis. How can we build our trust capital over the long term and turn it into a real competitive advantage?

326a – Synopsis (8 p.) Trust

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Building trust

The level of trust is generally low in business organizations, despite it constituting a real performance challenge. How can you identify the behaviors that enable trust to be build—or, conversely, that risk destroying it?

284b – Synopsis (8p.) Trust

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