Personal Development
What skills to develop to best hold your role as a manager or leader? What tools to rely on? What subjects to put into practice?
How to Improve Your Sales Skills, Even if You’re Not a Salesperson
Rebecca Knight
Don’t Let Your Brain’s Defense Mechanisms Thwart Effective Feedback
James R. Detert, Ethan R. Burris
How we can elude the various mental processes that may lead us to misinterpret feedback.
Get the Boss to Buy In
Susan J. Ashford, James R. Detert
How to Tell Someone They’re Being Laid Off
Rebecca Knight
Some advice on how to best manage redundancies, i.e. this delicate moment, feared by many managers.
Control the Negotiation Before It Begins
Deepak Malhotra
Four key steps to follow beforehand, to be prepared to effectively address the discussions.
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