Listening Skills
Promoting the confrontation of ideas to benefit from diversity
Taking full advantage of diversity requires creating a climate conducive to the confrontation of ideas. How can we create the conditions for a productive debate?
Working as a team to thwart the traps of memory
Overcoming the subjective and imprecise nature of memory by putting various people’s memories in common.
Shifting from confrontation to dialogue
How can we establish a true dialogue to get the teams to commit to change?
Get back into the habit of asking questions
Business leaders are rarely presented as people who question themselves. And yet, a manager needs to know how to question as well as to assert; but this ability seems to have been somewhat lost. How can we find it again?
Co-design: Knowing how to dialogue
In a digital era that forces us to be more agile, open and cooperative, the aptitude for dialogue is an essential condition to innovate and adapt. How can you develop your ability to hold constructive team discussions?
Ask questions to engage people
The culture of asking questions is not very widespread in corporate circles. Yet, it is an invaluable driver of engagement and progress. How can we get the most out of it to mobilize energies?
How to become a good listener
The ability to listen is both one of the main tools of managerial influence, and the most underestimated. How can you use it to improve your interpersonal skills?
Combat misunderstandings
Many psychological traps make interpersonal communication difficult. How can you combat misunderstandings and communicate better to facilitate interactions?
