Overcoming polarization in a conflict
Inevitable elements of corporate life that they are, some conflicts can seem unsolvable. And yet pathways out do exist, sometimes counter-intuitive ones. How can we move forward together despite rifts?
Conflict: inevitable yet useful
Conflicts are inevitable in a company. They even have their usefulness by allowing us to uncover the diversity of outlooks and to manage dilemmas. How can we channel these conflicts towards a productive outcome?
Accept conflict to manage it better
Conflict is part of the everyday landscape for most leaders and managers. However, we generally find it extremely difficult to react calmly to conflict. How can we understand and hence better manage our spontaneous reactions?
Conflict can actually enhance performance when constructive discord reflects important company issues. How to ensure that disagreements add value and do not degenerate into destructive power struggles?
The delicate art of apology
Everyone seems to be apologizing these days. Indeed, the ability to apologize is a key component in building trust.
Toxic work environment, a real management issue
The quality of the ambiance at work is largely rooted in the management model, and has major repercussions on performance. How to combat infighting and other types of toxic behavior?
Learn to manage conflicts to capitalize on diversity
How to turn diversity into a real performance driver? By creating the conditions for constructive conflict in which different points of view are taken into account.
Spotting and fighting our defensive reasoning
We often adopt behaviors that are at odds with our values. Defense mechanisms, most often unconscious, are behind this phenomenon. How can we get rid of these defensive reactions?
Dare to express your views
Paradoxically, in a business world branded as tough, managers often have a hard time expressing clearly what must be told. It is because this requires a self-confidence that is not always well established. How can you develop this quality?
Lead projects successfully despite opposition
What could be more painful than the emergence of strong opposition to a project? Your attitude towards opposition is decisive. How can you respect your active opponents without neglecting your allies or the silent majority?
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