Change Management

Using Digital Communication to Drive Digital Change

Patti Sanchez

Relying on digital tools to support change.

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The Truth About Behavioral Change

Damon Centola

How change spreads from person to person: an analysis of the networking logics that underline any transformation initiative.

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Getting Smart About Change Management

Peter Tollman, Perry Keenan, Stéphanie Mingardon, Diana Dosik, Shaheer Rizvi, Stephanie Hurder

To manage change successfully, it is not enough that staff members are motivated and trained—they must also have an adequate environment.

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The four building blocks of change

Tessa Basford, Bill Schaninger

Four pillars help sustainably anchor a cultural transformation: using role models, facilitating the understanding of a project, developing competencies and reinforcing expected behaviors.

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Why Big Data Needs Thick Data

Tricia Wang

An article that underlines the complementarity between Big Data and Thick Data— the qualitative data obtained from detailed observation—to shed light on the meaning of behaviors and reduce strategic blind spots.

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Nurse Knowledge Exchange Plus: Human-Centered Implementation for Spread and Sustainability

Mike Lin, Scott Heisler, Linda Fahey, Juli McGinnis, Teri L. Whiffen

A research article on the case of Kaiser Permanente, which describes how detailed observation and in-depth interviews revealed the hidden barriers to adopting a new protocol for rotating nursing teams.

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10 Principles of Leading Change Management

DeAnne Aguirre, Micah Alpern

Companies are justifiably increasingly sensitive to the importance of acting on the culture to make changes last.

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Change leader, change thyself

Nate Boaz, Erica Ariel Fox

Beginning by working on yourself is a good starting point to lead change in your organization.

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Managing Change, One Day at a Time

Keith Ferrazzi

The author identifies similarities in anchoring practices between the Alcoholics Anonymous’ proven method and change management in business organizations.

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Navigating the Politics and Emotions of Change

Ellen R. Auster, Trish Ruebottom

Five steps to manage the emotional and political aspects of projects more effectively.

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