Publications > Themes : Leadership
Leadership
What are the qualities and skills required to lead individuals or organizations towards their goals? More generally, how to train and engage teams?
Judgment on the Front Line
Chris DeRose, Noel M. Tichy
Develop the customer orientation of front-line employees by letting them exercise their judgment.
The Corporate Lattice
Cathleen Benko, Molly Anderson
How to adapt the career management policy to the changes of the working world?
The Business Coaching Toolkit
Stephen G. Fairley, Bill Zipp
A coaching handbook intended for managers as well as professional coaches.
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