Listening Skills
How to Tell Someone They’re Being Laid Off
Rebecca Knight
Some advice on how to best manage redundancies, i.e. this delicate moment, feared by many managers.
Pay It Forward With The Five-Minute Favor
Kare Anderson, Adam Rifkin
Adam Rifkin, one of the best networkers in the U.S., explains his practice of small daily boosts.
How to Be a Good Boss in a Bad Economy
Robert I. Sutton
Leading by Feel
Thinking of eighteen leaders and professors on the emotional dimension of leadership.
The ''other'' party: Getting into the mind of your negotiating counterpart
John Gasink, Jeff Weiss
Tips on how to put yourself in the other party’s shoes and effectively understand his or her stakes.