Listening Skills
Make Your Meetings a Safe Space for Honest Conversation
Paul Axtell
Encouraging frank exchanges through an attitude of questioning and openness.
Don’t Let Your Brain’s Defense Mechanisms Thwart Effective Feedback
James R. Detert, Ethan R. Burris
How we can elude the various mental processes that may lead us to misinterpret feedback.
How small shifts in leadership can transform your team dynamic
Caroline Webb
How to capitalize on positive emotions to support team performance.