HR Strategy

A Little Thanks Goes a Long Way

Adam M. Grant, Francesca Gino

Explaining why expressions of gratitude motivate prosocial behavior.

see an introduction to the article

Unlocking the potential of frontline managers

Aaron De Smet, Monica Mcgurk, Marc Vinson

First-level managers have a considerable impact on company results and customer satisfaction. It would often be useful to reinforce the margins of maneuver they have to coach their teams.

see an introduction to the article

Employee Motivation: A Powerful New Model

Nitin Nohria, Boris Groysberg, Linda-Eling Lee

Findings of studies on what motivates people at work.

see an introduction to the article

The Making of an Expert

K. Anders Ericsson, Michael J. Prietula, Edward T. Cokely

Expertise doesn’t come so much from gifts or natural aptitudes as from conscious, methodical and organized practice, as well as feedback.

see an introduction to the article

Managing Multicultural Teams

Jeanne Brett, Kristin Behfar, Mary C. Kern

Managing the conflicts inherent to multiculturalism.

see an introduction to the article

Harley’s Leadership U-Turn

Rich Teerlink

A testimonial from the ex-CEO of Harley-Davidson on the transformation of the company in the early nineties.

see an introduction to the article

The hidden perils of unresolved grief

Charles Dhanaraj, George Kohlrieser

A plea to take the time to grieve the past during a transformation.

see an introduction to the article