Publications > Themes : Personal Development > Listening Skills Listening Skills Sort by relevancedate The Good Fight Liane Davey Adopting a positive mindset when facing conflict. see an introduction to the book The Kremlin School of Negotiation Igor Ryzov Lessons from the Kremlin agents' experience about negotiation. see an introduction to the book Radical Candor Kim Scott How can you find the right balance between efficiency and benevolence? The author recommands cultivating a mix of empathy and frankness. see an introduction to the book Le management bienveillant Philippe Rodet, Yves Desjacques [Benevolent management] A challenging reflection on benevolence in business, with concrete paths of action to put it into practice. see an introduction to the book Sales EQ Jeb Blount Rely on research in behavioral psychology and in neuroscience to make successful commercial negotiations. see an introduction to the book Agile Talent Jon Younger, Norm Smallwood How can you get the most from your external service providers? By establishing a real relationship strategy towards them. see an introduction to the book Negotiating the Impossible Deepak Malhotra What strategies can you implement to bring even the toughest negociations to a successfull conclusion? see an introduction to the book Réapprendre à décider Olivier Sibony How can we make better decisions? By neutralizing the cognitive biases that give rise to many mistakes. see an introduction to the book Presence Amy Cuddy The author suggest several tips to show self confidence: align our words with our true personality, adopt a self-asserting position, etc. see an introduction to the book Nonviolent Communication: A Language of Life Marshall B. Rosenberg The reference work on non-violent communication. see an introduction to the book page 1 . 2 . 3 . 4 . 5