Manager-coach

What’s the Value of a Like?

Leslie K. John, Daniel Mochon, Oliver Emrich, Janet Schwartz

Make your presence on social networks profitable.

see an introduction to the article

How to Improve Your Sales Skills, Even if You’re Not a Salesperson

Rebecca Knight

A checklist to get better prepared to present your ideas.

see an introduction to the article

Help Your Team Manage Stress, Anxiety, and Burnout

Rich Fernandez

How to develop your team’s resilience and efficiency.

see an introduction to the article

Stop Making Gratitude All About You

Heidi Grant

There are two ways to express recognition: one that is self-centered (“Thank you for the benefits that your work brought me”); the other—much more motivating for the recipient—is centered on the other (“Your efforts are remarkable!”).

see an introduction to the article

How to Handle Difficult Conversations at Work

Rebecca Knight

A few pieces of advice to best prepare for a delicate discussion.

see an introduction to the article

Get the Boss to Buy In

Susan J. Ashford, James R. Detert

Essential pieces of advice to successfully sell your ideas.

see an introduction to the article

The Authenticity Paradox

Herminia Ibarra

Authenticity is a fundamental leadership trait—provided that it is used wisely.

see an introduction to the article

Can a goldfish show you how to excite your customers?

Fabian Hieronimus

Ten ways to inspire your consumers to lead them to talk about you.

see an introduction to the article

Be Yourself, but Carefully

Lisa Rosh, Lynn Offermann

While leaders, including managers of managers, are sometimes tempted to overdo authenticity, this approach should be used wisely to avoid undermining the trust of subordinates.

see an introduction to the article

A Little Thanks Goes a Long Way

Adam M. Grant, Francesca Gino

Explaining why expressions of gratitude motivate prosocial behavior.

see an introduction to the article