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The delicate art of delegation

The delicate art of delegation

Organizations need to be agile and responsive, and this means empowering employees. But how to avoid the many dangers of poorly managed delegation?
181b – Synopsis (8p.) Accountability
Removing the obstacles to personal initiative

Removing the obstacles to personal initiative

Overcoming organizational obstacles that discourage individual initiative.
313b – A Look at the News (2p.)  Accountability
Liberating the company: returns of experience

Liberating the company: returns of experience

The notion of liberated company remains controversial: some see in it an ideal model, others a deception. In any event, it raises a key question: how can you combine individual autonomy and collective efficiency?
289a – Synopsis (8p.) Accountability
Liberate initiative taking

Liberate initiative taking

To be able to take initiatives, you must enjoy an environment favorable to risk taking. How can you develop a climate of psychological safety, a true key to the performance of teams and organizations?
288a – Synopsis (8p.) Accountability
Boost the involvement of your teams

Boost the involvement of your teams

Teamwork is not always a guarantee of effectiveness. Yet there are companies where the team members pull each other towards the top. How can you use these experiences to develop teams that are deeply involved and in search of excellence?
260a – Synopsis (8p.) Accountability
Create a culture of accountability

Create a culture of accountability

Our defensive reflexes cause us to hold onto old habits, and thus obstruct change. How can we address issues in a more constructive and responsible manner?
210b – Synopsis (8p.) Accountability
Promote accountability in your organization

Promote accountability in your organization

How can leaders get their teams to share responsibility for ensuring collective success?
195b – Synopsis (8p.) Accountability
Obtaining commitment through participation

Obtaining commitment through participation

How can you get the people of your organization to commit themselves and show a sense of initiative? By creating the conditions that enable them to participate in the company strategy.
175a – Synopsis (8p.) Mobilization
Building a close-knit and efficient team

Building a close-knit and efficient team

The pandemic situation is leading to a period when working is reinvented. How can we combine the best of “everyone in the office” with this of “everyone working remotely”? This involves reviewing the fundamentals of what makes a team performant.
300a – Synopsis (8p.) Cohesion
Get back into the habit of asking questions

Get back into the habit of asking questions

Business leaders are rarely presented as people who question themselves. And yet, a manager needs to know how to question as well as to assert; but this ability seems to have been somewhat lost. How can we find it again?
286b – Synopsis (8p.) Open-mindedness
Successfully transitioning to the self-managed enterprise

Successfully transitioning to the self-managed enterprise

While the ”liberated company” model provides a solution to agility challenges, it involves a real disruption in organizing the relationships among employees. What does it take to achieve such a radical change?
251b – Synopsis (8p.) Reorganization
The holacratic company: beyond the utopia

The holacratic company: beyond the utopia

The concept of the holacratic company attempts to give employees a maximum of autonomy by eliminating the constraints which hobble initiative. What underlies the success of organizations which have adopted this management approach?
248a – Synopsis (8p.) Reorganization
Support customer orientation in the field

Support customer orientation in the field

The least qualified employees are often the ones in direct contact with customers—with a major impact on the perceived quality of service. How can you develop customer satisfaction through the engagement of your front-line employees?
235a – Synopsis (8p.) Customer Relationship
Rally the entire workforce for effective change management

Rally the entire workforce for effective change management

What is the secret of the exemplary success of some (too few) transformation programs? Discover how to rally the energies of the whole workforce in order to manage change effectively.
223b – Synopsis (8p.) Mobilization
Participative management in the 2.0 era

Participative management in the 2.0 era

In times of free exchanges in discussion forums and instantaneous information flow through social networks and Twitter, traditional intra-company communication channels look archaic. How can one foster a real conversation between an organization and its employees?  
218b – Synopsis (8p.) Management Styles
From heroic to authentic leadership

From heroic to authentic leadership

The observation of sustainably successful leaders highlights a reality that is clearly different from the fantasized figure of the conquering hero. How can we become aware of this gap between the fantasy and the reality to develop our leadership qualities?
216a – Synopsis (8p.) Courage
Leader 2.0

Leader 2.0

The information revolution affects more than processes; it also changes people. How can you adapt management to this new environment?
209a – Synopsis (8p.) Shared Leadership
Encourage calculated risk taking

Encourage calculated risk taking

Efforts to control risks can lead to stifling initiative. How can we encourage intelligent risk-taking?
193b – Synopsis (8p.) Courage
Reinforce your collective execution skills

Reinforce your collective execution skills

How to create the conditions for employees to work together effectively? By establishing a context that instills a sense of accountability and urgency to take action in the right direction!
183b – Synopsis (8p.) Strategy Execution
The coaching manager

The coaching manager

The most sensitive role of managers is not to tell staff members what to do and how to do it, but to help them change their attitude and behavior.
161b – Synopsis (8p.) Manager-coach
Handling failures productively

Handling failures productively

Accepting the possibility of failure is essential in order to be able to experiment, innovate and adapt. But on a day-to-day basis, it is very often the need for operational performance that prevails. How can we identify and promote productive failures?
337a – Synopsis (8 p.) Experimentation
Strengthening cybersecurity

Strengthening cybersecurity

The risk of cyberattacks concerns all companies. Far from being the sole concern of the IT teams, cybersecurity must become a collective response. How can you develop a culture of shared vigilance?
303b – Synopsis (8p.) Digitalization
Human error, the greatest safety challenge

Human error, the greatest safety challenge

Human errors are the source of most accidents. And they are often due to staff who were neither incompetent nor careless. How can we make our actions more reliable by developing a safety culture?
302a – Synopsis (8p.) Health and Safety
Renewing the creative momentum of your teams

Renewing the creative momentum of your teams

To foster creativity, rather than going to search for talents and methods outside the company, it might be equally beneficial to rely on internal forces. How can you unleash the creativity of your own teams?
298a – Synopsis (8p.) Creativity
Facilitating open expression in the company

Facilitating open expression in the company

Knowing how to speak honestly to one another is absolutely critical inside a company. Yet, many reasons push us, on the contrary, to hold our tongue. How can we set up the necessary conditions to enable free expression?
293b – Synopsis (8p.) Communication
Feedback, an uncomfortable but invaluable exercise

Feedback, an uncomfortable but invaluable exercise

Feedback is often an uncomfortable exercise both for those who give it and those who receive it. Yet, it almost always brings useful insights. How can we derive greater benefit from the feedback we receive?
259b – Synopsis (8p.) Performance Management
Take inspiration from agile project management methods

Take inspiration from agile project management methods

Well-suited to complex environments, so-called “agile” project management methods are increasingly popular. What are the conditions required to reap the full benefits of the agile approach?
241b – Synopsis (8p.) Agility
The ability to improvise, a rare skill to develop

The ability to improvise, a rare skill to develop

Great jazz musicians have developed amazing improvisation skills. How can one draw inspiration from them to develop the teams' capacity to react to the unexpected and to adapt in real time to any circumstances?
219a – Synopsis (8p.) Agility
The essence of management

The essence of management

Managers are responsible for results which they don't produce themselves. They actually depend on their subordinates. How can they optimize the performance of their teams?
203a – Synopsis (8p.) Management Styles