Publications > Themes : Human Resources
Human Resources
How to develop human capital? How to better control talent and skill management? How to coherently match the teams with the needs of the company?
Judgment on the Front Line
Chris DeRose, Noel M. Tichy
Develop the customer orientation of front-line employees by letting them exercise their judgment.
The Decision to Trust
Robert F. Hurley
How to diagnose and reinforce trust in his or her organization?
The Progress Principle
Teresa Amabile, Steven Kramer
The Language of Trust
Michael Maslansky, Scott West, Gary DeMoss, David Saylor
The Responsibility Revolution
Jeffrey Hollender, Bill Breen
Companies have every interest in anticipating high transparency expectations.
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