Learning and Development
Why Motivating People Doesn't Work
Susan Fowler
Rather than motivating your teams, how can you help them motivate themselves?
Leadership Conversations
Alan S. Berson, Richard G. Stieglitz
How to manage the transition from local manager to leader successfully?
Judgment on the Front Line
Chris DeRose, Noel M. Tichy
Develop the customer orientation of front-line employees by letting them exercise their judgment.
Emotional Intelligence Coaching
Steve Neale, Lisa Spencer-Arnell, Liz Wilson
The Opposable Mind
Roger L. Martin
A book that lays the foundation for the concept of integrative thinking.