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Companies cannot plan in detail how to respond to unpredictable events. However, merely recognizing the possibility of such events helps to manage their consequences more effectively.
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Efforts to manage risk may make employees hesitant to take initiative. How to foster calculated risk taking?
Most surveillance systems are unfortunately designed to monitor only identified risks. How to develop your aptitude for detecting even diffuse and uncertain risks upstream?
All organizations are confronted with the risk of crises. Rather than vainly attempting to avoid them, you had better develop the capability to absorb them and to learn the lessons. How can you acquire and cultivate resilience?
When it comes to developing agility, the first challenge is about information. Among all signals of change coming from diverse horizons, how can we spot those that require our vigilance?
As atypical as they may be, the high-reliability organizations —aircraft carriers, nuclear submarines, rocket launch bases, etc.—are characterized by a remarkably low number of accidents. How to learn from their methods to raise the bar on safety?
Our intuition is an astonishing and valuable tool that is always in movement. Subjected to many biases, it may however easily lead us into error. How can we limit this risk to make the most of intuitive thinking?
The “wisdom of crowds” turns out to be infinitely more reliable than individual common sense, and even than expert predictions. How to gather and capitalize on employees’ collective perception of the company's challenges?
Well-established companies that believe they are invulnerable are often in for a rude awakening. How can you avoid the tendency to ignore unpleasant truths?
Financial crises, ethical scandals, competitive and technological breakthroughs are all disruptive events. How can companies adapt their behavior to cope with sudden market downturns?
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