Collective Performance

More than a feeling: Ten design practices to deliver business value

Benedict Sheppard, John Edson, Garen Kouyoumjian

The necessary changes to create value through Design Thinking.

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From Risk to Resilience: Learning to Deal With Disruption

Joseph Fiksel, Mikaella Polyviou, Keely L. Croxton, Timothy J. Pettit

Be ready to face disruption in your supply chain.

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How Indra Nooyi Turned Design Thinking Into Strategy: An Interview with PepsiCo’s CEO

Adi Ignatius

How PepsiCo relied on Design Thinking to become (again) an innovative company focused on its clients.

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Blue Ocean Leadership

W. Chan Kim, Renée Mauborgne

How can you re-empower people at every level of the hierarchy to reinforce employee engagement and performance?

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A/B Testing and the Benefits of an Experimentation Culture

Wyatt Jenkins

The wealth of data available nowadays is a valuable asset—provided we know how to exploit them through methodical experimentation processes.

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8 Ways to Democratize Experimentation

H.James Wilson, Kevin Desouza

Familiarize employees with experimentation techniques.

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Big data: The next frontier for innovation, competition, and productivity

This report analyzes the potential impact of Big Data in five spheres of activity: healthcare, public service, retail distribution, production, and geolocation services.

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A Step-by-Step Guide to Smart Business Experiments

Eric T. Anderson, Duncan Simester

Concrete advice to conduct experimentations that are rapid, effective and rich in learnings. 

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How to Change a Culture: Lessons from NUMMI

John Shook

Feedback on the radical transformation of the GM Fremont manufacturing plant during the joint-venture with Toyota.

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How to Design Smart Business Experiments

Thomas H. Davenport

Methodological principles of productive experimentation.

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