Collective Performance

When offshore manufacturing doesn't make sense

A plea for thinking twice before delocalizing production far from your home base.

see an introduction to the article

Innovation's new performance standard

Findings of a survey on 50 companies highlight four factors that influence significantly the innovation process efficiency.

see an introduction to the article

When will supply chain management grow up

Keys to successful supply chain strategy.

see an introduction to the article

The hidden value in airline operations

A study of the benefits of transposing lean production principles to the airline industry.

see an introduction to the article

Decoding the DNA of the Toyota Production System

Steven Spear, H. Kent Bowen

A detailed analysis of what makes the Toyota model so specific and sometimes difficult to replicate.

see an introduction to the article

First National Toyota

An example of transposing lean production to bank transactions, such as check processing.

see an introduction to the article

Lean production in Post Danmark A/S

K.B. Pedersen, Thorkild Jacobsen

"A case study of the Danish postal service, specifically focused on the performance metrics established to support the ""lean"" program."

see an introduction to the article

Moving Beyond ABM to Account-Based Engagement

Robert Archacki, Phillip Andersen, Scott Rhodes, Basir Mustaghni

Getting marketing and sales to act together to address the new situation created by the digital transformatyion.

see an introduction to the article

US B2B decision-maker response to COVID-19 crisis

Liz Harrison, Jennifer Stanley

What seems to have lastingly changed in B2B purchasing processes and decisions. 

see an introduction to the article

To Raise Productivity, Let More Employees Work from Home

Nicholas Bloom

A study on the impact of telework on the productivity of employees at the Chinese travel site Ctrip. 

see an introduction to the article