Operational Performance
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Preserve critical know-how
A large part of a company’s strengths resides in the tacit know-how of many individuals. This know-how is not easy to identify and formalize. How can you avoid losing this invaluable capital?

Surround yourself with the best
50 to 70% of recruiting decisions turn out to be unsatisfactory. Yet it is possible to do significantly better, for recruiting can be learned. What lessons can we draw from the experience of recruiting professionals?

Encourage cooperation
Cooperation between teams is a key driver of agility, but it is not easy to establish. How can we create the conditions to get people to want to invest in the collective game?

Learn cost cutting from low-cost businesses
Low-cost is often assimilated with cheap prices and cheap quality to match. Wrongly so! This dramatically innovative business model has generated major savings. Could low-cost offer new inspiration to improve the profitability of your organization?