Crisis
Getting It Right the Second Time
Gabriel Szulanski, Sidney Winter
How can you replicate successful initiatives without falling in usual traps?
Balancing Act: How to Capture Knowledge Without Killing it
John Seely Brown, Paul Duguid
How can you codify and record tacit knowledge without distorting it?
Communities of Practice: The Organizational Frontier
Etienne C. Wenger, William M. Snyder
How can you integrate communities of practice more effectively into ongoing company operations?
Knowledge management strategies that create value
Leigh P. Donoghue, Jeanne G. Harris, Bruce A. Weitzman
A Step-by-Step Guide to Smart Business Experiments
Eric T. Anderson, Duncan Simester
Concrete advice to conduct experimentations that are rapid, effective and rich in learnings.
The next step in open innovation
Jacques Bughin, Michael Chui, Brad Johnson
What difficulties you should foresee when you want to set up a community of co-creation.
The hard work of failure analysis
Advice on developing the organization's ability to analyze failure.