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Collective Performance

What drivers to action to develop and continuously improve the performance?

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How One Hospital Has Succeeded in a World of Bundled Payments

Derek A. Haas, Jamie Chang

An interesting case study on how an American hospital completely reviewed the way the medical staff should address risks when it shifted to fixed-fee care billing.

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Fixing a Weak Safety Culture at General Motors

Amy C. Edmondson

The fundamentals to set up a safety culture in your company.

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Moving to a Safety Culture in Mining

Cynthia Carroll

An interview with the CEO of an Anglo-American mining group about the transformation that led to placing safety at the heart of her company culture.

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Managing the people side of risk

Alexis Krivkovich, Cindy Levy

The best practices adopted by thirty-odd large companies to manage human risks in their organization. 

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The CEO of Anglo American on Getting Serious About Safety

Cynthia Carroll

How the new CEO of the Anglo American mines was able to dramatically reduce the number of fatal accidents in five years.  

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The Checklist

Atul Gawande

The considerable impact of introducing checklists in intensive care units in the U.S.

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The Transparent Supply Chain

Steve New

How to make your supply chain as transparent as possible for customers.

see an introduction to the article