The Neurochemistry of Positive Conversations
Deciphering the physiological mechanisms associated with emotions.
Auteur(s) : Judith E. Glaser, Richard D. Glaser
Éditeur : Harvard Business Review
Date de parution : 2014
Read this article on the publisher's website [Harvard Business Review]
Résumé
This short article describes the physiological mechanisms associated with emotions and shares the findings of a study on the frequency of positive or negative emotion-generating behaviors. It stresses the importance of considering these phenomena in the workplace.