The Customer Success Economy

Nick Mehta, Allison Pickens

Putting customer satisfaction at the heart of the company strategy.

see an introduction to the book

Strategy That Works

Paul Leinwand, Cesare Mainardi

How can you refocus your company's strategy on the capabilities that truly distinguish it from its competitors?

see an introduction to the book

ReOrg

Stephen Heidari-Robinson, Suzanne Heywood

The best practices to maximize chances for successful reorganization.

see an introduction to the book

A perfect mess: The hidden benefits of disorder

Eric Abrahamson, David H. Freedman

Does order really provide efficiency? Contrary to preconceptions, what if a certain dose of disorder was conducive to performance?

see an introduction to the book