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On ne fait jamais attention à ce qui a été fait. On ne voit que ce qui reste à faire.Marie Curie

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The Craft of Connection

Capitalizing fully upon communities of practice and informal networks requires a real managerial intervention.

Auteur(s) : Tim Laseter, Rob Cross

Éditeur : strategy+business, n°44, automne 2006

Date de parution : 2006

See this article on the publisher’s site [strategy+business]


This article combats the preconceived notion that communities of practice and informal networks cannot, or should not, be managed. Although the authors recognize that formal management tools may not be compatible with social networks or communities, they emphasize the need for real managerial intervention to capitalize fully upon these drivers. To facilitate this task, they provide guidelines to help companies analyze their informal networks and point to key drivers of influence at their disposal.


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