Causal Impact of Employee Work Perceptions on the Bottom Line of Organizations
What is the causal link between job satisfaction and company performance?
Auteur(s) : James K. Harter, Frank L. Schmidt, James W. Asplund, Emily A. Killham, Sangeeta Agrawal
Éditeur : Perspectives on Psychological Science
Date de parution : 2010
Read this article on the publisher's website [Perspectives on Psychological Science]
Résumé
This research article presents the findings of a study establishing a causal link between job
satisfaction and company performance. Busy managers may find it a bit dry, but the clarity
of the conclusions, the detailed analysis, and the many suggested references may interest
those who want to explore this subject in greater depth.