Learning Organization
The Checklist
Atul Gawande
The considerable impact of introducing checklists in intensive care units in the U.S.
The Power of the Prototyping Mind-Set
Robert I. Sutton
An example of using successive prototypes to launch a web company.
The hard work of failure analysis
Advice on developing the organization's ability to analyze failure.
Decoding the DNA of the Toyota Production System
Steven Spear, H. Kent Bowen
A detailed analysis of what makes the Toyota model so specific and sometimes difficult to replicate.