Hybrid Management
Should Business Leaders Apologize? Why, When and How Apology Matters
Linda Stamato
An analysis of the risks and benefits of apologizing in the business world.
When Should a Leader Apologize - and When Not?
Barbara Kellerman
Stages of Team Development
Allan Mackintosh
Practical recommendations on managing the four main stages of team development.
Europe's Diversity Advantage
A rapid analysis of the specific characteristics of Europe in terms of diversity.
The Enemies of Trust
Robert Galford, Anne Seibold Drapeau
Recognize and surmount the many obstacles to trust encountered in an organization.