How 'Who You Know' Affects What You Decide
An analysis of the impact of informal networks on decision-making processes.
Author(s): Rob Cross, Robert J. Thomas, David A. Light
Publisher: MIT Sloan Management Review, hiver 2009 (vol. 50, n°2)
Date of publication: 2009
See this article on the publisher’s site [MIT Sloan Management Review]
Summary
Co-written by researchers at Accenture and the University of Virginia, this article takes a look at the impact of informal networks on decision-making processes. It demonstrates the importance of this angle of analysis to better understand the dynamics of the organization and cites two detailed case studies to demonstrate how and why it works.
Synopsis
This article is one of the sources used in Manageris’ synopses:
