free trial
Log in
Manageris logoManageris logo

The purpose of a business is to create and keep a customerThedore Lewitt

you are here : home > publications > Articles

How to Bounce Back from Adversity

How can we avoid the psychological biases that hamper action in crisis situations?

Author(s): Joshua D. Margolis, Paul G. Stoltz

Publisher: Havard Business Review

Date of publication: 2009

See this article on the publisher’s site [Harvard Business Review]


When faced with crises, we tend to point the finger and be on the defensive, rather than seeking solutions. To escape the paralysis caused by these psychological biases, this article proposes a four-step process which every manager or leader should know.

This article is one of the sources used in Manageris’ synopses: