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The key to successful leadership today is influence, not authority. Kenneth Blanchard

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A Technique to Bridge the Gap Between Marketing and IT

A testimonial on how ING improved its service reliability by applying Scrum methods.

Author(s): Brad Power

Publisher: Harvard Business Review

Date of publication: 2013

Read this article on the publisher's website [Harvard Business Review]

This article is one of the sources used in Manageris’ synopses: