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Conflict management

How to handle work environment conflicts and challenges? How to learn to correct dysfunctions in the organization, to develop trust and responsibilize employees ? 40 pages focusing on the best ideas on the subject.

€299 before tax instead of €245

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Our selection of 5 synopses

Rehabilitate conflict

Conflict can actually enhance performance when constructive discord reflects important company issues. How to ensure that disagreements add value and do not degenerate into destructive power struggles?

Learn from conflict

How to resolve conflicts on a lasting basis? By considering them not as periodic problems, but as opportunities to repair organizational deficiencies.

Toxic work environment, a real management issue

The quality of the ambiance at work is largely rooted in the management model, and has major repercussions on performance. How to combat infighting and other types of toxic behavior?

Conversation, an essential leadership tool

The art of conversation is a key driver whose potential is often underutilized, despite its power to cultivate employee autonomy and empowerment.

The delicate art of apology

Everyone seems to be apologizing these days. Indeed, the ability to apologize is a key component in building trust.

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