The Real Business of IT

The Real Business of IT

How to get IT departments to have a more strategic approach?

Author(s): Richard Hunter, George Westerman

Publisher: Harvard Business Press

Date of publication: 2009

Manageris opinion

“How CIOs create and communicate business value” The subtitle of "The Real Business of IT" is focused on action and pragmatism, and the book keeps its promise.
Throughout the book’s 200 pages, the authors provide instructions for CIOs who want to transform their IT departments into something more. The main objective is to give them the keys to improve the credibility of and thus confer a more strategic dimension to this function. With this in mind, the book is organized around several essential phases, namely, clarify the department’s operational performance, evaluate and select investments transparently, measure the value created for the company, and work with the business on new development ideas. For each phase, the authors clearly specify the stakes and offer very concrete advice on implementation. The numerous varied examples are very current and make the message very understandable and relevant.
A precise and rich work of reference on the topic, which concretely underlines the current and future potential of a function that never stops evolving.