Reset: How to Change What’s Not Working

This book helps executives better target the areas where they should concentrate their transformation efforts. The first section focuses on diagnosing dysfunctions: distinguishing symptoms from root causes, going into the field to observe the actual work being done, questioning the purpose of established practices, mapping the formal and informal relationships within the organization. The second section guides reflections on the reallocation of resources, by adjusting priorities, eliminating the least useful initiatives and mobilizing around visible gains. Very concrete and supported by telling case studies, the book provides a clear and stimulating framework for strengthening one’s diagnoses and better targeting one’s transformations.