Capitalizing on Conflict

Capitalizing on Conflict

Manage conflicts in your organization.

Author(s): Kirk Blackard, James W. Gibson

Publisher: Editions Davies-Black

Date of publication: 2002

Manageris opinion

Managing conflict is the daily lot of every manager and executive. However, this can feel like a never-ending chore, because new problems seem to arise as each conflict is resolved. ""Capitalizing on Conflict"" invites readers to consider conflict not as an unavoidable evil, but rather as an opportunity to improve organizational performance.