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A person who never made a mistake never tried anything new.Albert Einstein

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Skilled Incompetence

How their propension to avoid conflict and to hold onto their expertise lead the best people to a real inability to learn.

Author(s): Chris Argyris

Publisher: Harvard Business Review

Date of publication: 1986

Read this article on the publisher's website [Harvard Business Review]

This article is one of the sources used in Manageris’ synopses: