← Back

Outburst and Breakdowns: When an Employee Becomes Emotional, What’s a Manager to Do?

Outburst and Breakdowns: When an Employee Becomes Emotional, What’s a Manager to Do?

A “first aid” checklist to respond to an employee in emotional crisis. 

Author(s): Natalie Kroc

Publisher: Society for Human Resource Management

Date of publication: 2020

Read this article on the publisher's website [www.shrm.org]

Synopsis

This article is one of the sources used in Manageris’ synopses:

Managing negative emotions within your teams

Managing negative emotions within your teams

Negative emotions are often considered undesirable. And yet, they bear very useful information. How can we better manage these perturbing reactions?
316a – Synopsis (8 p.) Manager-coach