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How to Give Feedback to People Who Cry, Yell, or Get Defensive

How to Give Feedback to People Who Cry, Yell, or Get Defensive

Preparing yourself for a difficult conversation with an emotional employee.

Author(s): Amy Jen Su

Publisher: Harvard Business Review

Date of publication: 2016

Read this article on the publisher's website [Harvard Business Review]

Synopsis

This article is one of the sources used in Manageris’ synopses:

Managing negative emotions within your teams

Managing negative emotions within your teams

Negative emotions are often considered undesirable. And yet, they bear very useful information. How can we better manage these perturbing reactions?
316a – Synopsis (8 p.) Manager-coach