Publications > search

Search results

5 publications to discover

Sort by

Overcoming polarization in a conflict

Overcoming polarization in a conflict

Inevitable elements of corporate life that they are, some conflicts can seem unsolvable. And yet pathways out do exist, sometimes counter-intuitive ones. How can we move forward together despite rifts?
305b – Synopsis (8p.) Conflicts
Conflict: inevitable yet useful

Conflict: inevitable yet useful

Conflicts are inevitable in a company. They even have their usefulness by allowing us to uncover the diversity of outlooks and to manage dilemmas. How can we channel these conflicts towards a productive outcome?
285b – Synopsis (8p.) Conflicts
Accept conflict to manage it better

Accept conflict to manage it better

Conflict is part of the everyday landscape for most leaders and managers. However, we generally find it extremely difficult to react calmly to conflict. How can we understand and hence better manage our spontaneous reactions?
212b – Synopsis (8p.) Conflicts
Rehabilitate conflict

Rehabilitate conflict

Conflict can actually enhance performance when constructive discord reflects important company issues. How to ensure that disagreements add value and do not degenerate into destructive power struggles?
207a – Synopsis (8p.) Conflicts
The delicate art of apology

The delicate art of apology

Everyone seems to be apologizing these days. Indeed, the ability to apologize is a key component in building trust.
189b – Synopsis (8p.) Conflicts