Operational Performance
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Decoding the DNA of the Toyota Production System
Steven Spear, H. Kent Bowen
A detailed analysis of what makes the Toyota model so specific and sometimes difficult to replicate.
The hidden value in airline operations
A study of the benefits of transposing lean production principles to the airline industry.
First National Toyota
An example of transposing lean production to bank transactions, such as check processing.
Lean Knowledge Work
Bradley R. Staats, David M. Upton
The innovation commitment
Daniel Cohen, Brian Quinn, Erik Roth
Earth to CEO: Your company is already at risk from climate change
Dickon Pinner, Kevin Sneader
Four actions to take without delays in businesses to address the climate issue.
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